Frequently Asked Questions
Frequently asked questions
My chosen venue doesn't have a piano, can we still book you?
Absolutely! I have a full sized digital piano for any venue without a piano. This does require power, but as long as I am 30m away from a plug socket, I am able to play anywhere.
Our wedding venue isn't in London, Herts, Beds or Bucks. Do you cover our area?
I am based in Bedfordshire, and find that the vast majority of my bookings cover the home counties and London - however if your venue is slightly further afield, please still free to get in touch.
My venue requires a copy of your public liabiltiy insurance and/or PAT certificate. Can you provide these?
I have public liability cover up to £10m should your venue require this and all of my equipment is PAT tested.
Do you offer any other options besides solo piano or with a vocalist?
Yes - I can also be booked with a male guitarist/vocalist, or a saxophonist/vocalist too. If either of these are of interest, please do let me know and I shall send videos over of both the other musicians I offer duo bookings for.
Do you require a deposit?
To confirm your booking, a deposit of £100 is asked for. Upon receipt you will receive written confirmation of my services for your day.
Can we meet with you prior to booking?
You are able to meet with me prior to the booking should this be of interest. Most couples opt for a Skype call for ease - it gives you a chance to put a face to the name and also I can discuss your day with you in more detail, find out a little more about the music you love and make sure I am fully prepped for your day!
What is your COVID-19 Policy?
Sadly, a lot of couples have had to postpone their weddings this year due to the COVID-19 outbreak. Should your date be affected by the virus, your deposit is fully refundable.
How long does set-up take if our venue doesn't have a piano? Can you move locations during our day?
Set-up is very quick indeed. It takes 15 minutes to both set up and also to move from one location to another within your venue should you wish to have piano during different parts of your day.
Will you learn our favourite songs?
In short - yes! I will do my best. Due to the volume of bookings, I have to cap additional requests to a maximum of three songs separate to your ceremony choices should you wish to have me playing during the wedding breakfast or celebratory drinks.
Can we come and see you play live anywhere before booking?
The vast majority of my work is private bookings so coming to see me live before booking can be tricky - however, I do occasionally take public bookings so always worth asking.
What happens if you are ill on the day?
I run a music agency - www.talldogmusic.com and have a bank of pianists I am able to offer in the unlikely event that I am unable to play on your day due to illness.
Our venue has a sound limiter. Is this a problem?
Not at all, my digital piano has amplification that can be set at any volume ensuring that I stick comfortably within the sound limits of your chosen venue.
Are we able to adapt the packages offered on the site?
Yes - the packages are just typical timings that are common should you opt for my services for your ceremony, or if you were hoping to have a pianist as background music throughout the day.